Refund and Returns Policy
Refund and Returns Policy for SeventeenSolutions
Effective Date: Jan 16 2024
Thank you for choosing SeventeenSolutions for your online business support needs. Our Refund and Returns Policy outlines the terms and conditions under which refunds and returns are accepted for virtual services purchased through our platform. Please read this policy carefully before making a purchase.
- Refund Policy: a. Refund Eligibility:
– Refunds are eligible only for virtual services purchased directly from SeventeenSolutions. Physical goods or products are not covered by this refund policy. b. Timeframe:
– Requests for refunds must be submitted within 2 days from the date of purchase. c. Conditions for Refund:
– Refunds will only be issued for the following reasons:
– Unsatisfactory service quality.
– Duplicate purchase due to a technical error.
– Service not delivered within the specified timeframe. d. Non-Refundable Items:
– Certain virtual services may be non-refundable. This will be clearly indicated at the time of purchase. e. Refund Process:
– To request a refund, please contact our customer support team at [insert contact email] with your order details and the reason for the refund request. We will review your request and respond within a reasonable timeframe.
- Returns Policy: a. Returns Eligibility:
– Returns are not applicable to virtual services as they are intangible and cannot be physically returned.
- Cancellation Policy: a. Cancellation of Services:
– Users may cancel their subscription or service at any time. Cancellation does not entitle the user to a refund for any unused portion of the service.
- SeventeenSolutions reserves the right to make exceptions to this Refund and Returns Policy on a case-by-case basis. Such exceptions will be at the sole discretion of SeventeenSolutions.
- Contact Us:
- If you have any questions or concerns regarding our Refund and Returns Policy, please contact our customer support team at [insert contact email].
- Changes to Policy:
- SeventeenSolutions may update this Refund and Returns Policy from time to time. Any changes will be effective immediately upon posting on our website.
By making a purchase on SeventeenSolutions, you acknowledge that you have read, understood, and agreed to the terms outlined in this Refund and Returns Policy.